Verification Documents - A Visual Guide

When you signup for a Paxum ewallet account you will be asked to provide Verification documents to prove your identity. This is all in keeping with our KYC (Know Your Customer) rules and regulations and EVERY client must be compliant, both business and personal.

Those clients who are unsure of the type of images required by Paxum for documentation can now visually review examples to determine the right format accepted.

Simply access the Identity Confirmation or Street Address Confirmation pages in your Paxum Account Control Panel (My Account >>> Profile Settings) and click the 'Click For Examples' link shown there.

It's easy, fast and free, PLUS we usually verify within 24 hour of receipt of submitted documents!

Thanks for choosing Paxum!

Add Funds To Your Paxum Account: Checks

You can fund your Paxum account in a variety of ways; from wires to checks, ACH/EFT if you're in the US, and P2P payments for everyone!

This blog entry features the ability to add funds to your Paxum ewallet account through the Check method.

Fees involved in this option are $25 USD for Business accounts, and $5 USD for Personal accounts.

Simply visit ADD FUNDS inside your Paxum Account Admin and specify how much you will be submitting. After you insert the information you will be provided with instructions on where to mail your check payment so that we can deposit the funds into your Paxum account.

Please Note: We do not accept regular checks but only certified checks, international money orders, cashiers checks, and tellers checks.

Check funds are deposited immediately to your Paxum account upon receipt of the check itself. You may send your checks to us through any postal service you desire.

Please feel free to share your comments with us below!

Paxum Security: Customer Reputation

Customer Reputation allows you to be more discerning in who you send payments to through the Paxum Ewallet Payment service.

Customer Reputation is based on submitted ratings by fellow Paxum clients who have sent P2P payments over $100USD to the specific Paxum client in question.

Customer Reputation uses a numeric system 1 to 5; 5 = Very Good, 1 = Very Bad. Ratings are compiled from all submissions and an averaged rating is assigned to that customer. If no customer reputation ratings have ever been submitted then there is simply no rating for that customer.

Customer Reputation can be searched based on Paxum email address, and this can be done within Account Admin under the Security >>> Search Reputation feature.

It's easy to set the Customer Reputation level you're comfortable with. Find out more by visiting the Security section of your Paxum ewallet account.

Paxum Security: Access By IP

When you're looking for a secure online ewallet for sending money online and receiving money online, then you want to know for sure that your information is protected in every way possible!

Another Paxum Security feature to assist in this goal is the Access By IP option.

Access By IP can be found in Security >>> Access By IP within your Paxum account admin. Access By IP allows you to restrict access to your Paxum account to specific IP's that you input. This is a great feature to provide greater control ovr your account access.

Please note: The Access By IP feature is not suitable for those functioning with a dynamic IP since the IP regularly changes and will result in account lock-out if it doesn't match the information listed for your account.

Paxum Security: Login Protection

At Paxum your security and protection is one of our top priorities. That's why we have several optional security features in place to offer you customized enhanced security for your Paxum ewallet account.

Login Protection is a great way to help protect against phishing websites. Login Protection is a secret photo that you upload to your secure Paxum account admin that will then be displayed on your computer EVERY time you try to access and login to your Paxum account.

You can easily upload any picture you desire by visiting your Paxum account and checking out the Security >>> Login Protection section.

Easy Account Verification

Signing up with Paxum is easy. It takes about FIVE MINUTES of your time and is completely free.

Once you've signed up for your ewallet account you will first need to confirm the email address you used upon signup. You should receive a confirmation link via email. Click the link and then you can proceed with the rest of the signup, completing your full personal information.

After your account setup is complete you will be prompted to upload Verification documents.

EVERY Paxum account MUST be verified in order to comply with KYC (Know Your Customer) regulations issued by the bank and card issuer.

We take your privacy and confidentiality VERY seriously and ALL submitted documentation is kept safe offline.

Verification requirements are as follows:

Local clients
All clients located in USA and Canada must provide:
i) One (1) proof of identity with picture;
AND
ii) One (1) proof of address.

International clients
All clients located in countries other than USA and Canada must provide:
i) Proof of identity, which is considered to be one of the following:
1) One (1) passport with name in Latin characters, or a notarized translation if name is written in other characters, OR
2) Two (2) different other proofs of identity, each with picture;
AND
ii) One (1) proof of address.

Please note that acceptable proofs of address are:
i) Bank statement for both local and international clients;
ii) Utility bill for both local and international clients.

If you do not have all the necessary documentation to verify, get in touch with the Support department through your account admin (visit the Message Center to start a ticket) to see if we can offer an alternative solution.

Transaction Approval Codes

Transaction Approval Codes are another great way that Paxum ewallet payment service PROTECTS your money.

When you sign up for a Paxum account you will receive a PDF file containing a grid of approval codes labeled Transaction Approval Codes.

You MUST keep these codes somewhere safe as you will be asked for one of the codes from the grid EVERY time you initiate a transaction (wire send, P2P payment, account update, etc) within your Paxum account admin.

By adding this extra layer of protection and security, Paxum is helping you protect your account against unauthorized access.

When you have Transaction Approval Codes switched on (they are easily disabled inside your Account Admin under the Security tab if you prefer), if someone steals your password to gain access to your account you will be automatically protected since your attacker will NOT have access to your Transaction Approval Codes so they WON'T be able to do anything with your money!

Whenever you want to send money online or receive money online, you want to make sure those funds will be protected.

With Paxum, your account security is our number one priority!

Extended Validation SSL

When you visit Paxum.com you will see that we use the Extended Validation SSL certificate issued only to those sites who are compliant with the necessary security protocols.

Offering the highest possible encryption available, you can feel secure whenever you login to your Paxum account knowing your personal and private information is protected with the highest levels of security.

If you'd like to learn more about the Extended Validation SSL, we recommend reading this Wikipedia entry.