Paxum Customer Support: Toll Free Line

The Paxum ewallet Customer Support line is available 24 hours a day, 7 days a week through our automated services.

If you prefer to speak to a Live Representative, then you can call between the hours of 9am and 8pm Eastern (GMT minus 5 hours).

We pride ourselves on providing fast, effective customer support to our thousands of worldwide ewallet clients. We value and appreciate your business.

Please feel free to share your comments and experiences below!

Interact With Us! Share Your Paxum Experiences!

We're always keen to hear your thoughts and opinions.

We have already implemented some changes and additions based on suggestions submitted to date from our valued customers, and we'd like to take this opportunity to once again invite you to interact!

We have Two Polls running right now in the right hand column of this, the official Paxum blog. Feel free to cast your vote and take part! We will be posting new polls every two weeks to keep things fresh and to help us stay on top of your wants and needs.

Comments are ON! So if you want to have your say just hit the Post Comment button and Share Your Thoughts!

Are you a Facebooker? 'Like' our Facebook Fan Page and feel free to post your suggestions there! We welcome your interaction!

Do you Tweet? We've got a Twitter page too! Head on over and Follow us to stay up to date on all the latest news from Paxum, and share your thoughts with us there as well!

So don't be shy, let us know what you REALLY want and what you'd love to see added/improved/changed! We're listening. :)

Paxum Conflict Resolution

When you send a P2P (peer-to-peer) payment through Paxum you are protected by both Customer Reputation and Client Risk Rating features.

Unfortunately, even with such measures in place there will occasionally be a conflict about a payment sent and/or received.

P2P payments with Paxum cannot be charged back, however you do have the option to file a Conflict Resolution request which will enable you to reach out to the other party involved in your conflict in order to seek a satisfactory solution for all parties involved.

Should you ever need to use this feature, you can find it located inside your Paxum Account Admin under My Account >>> Resolution Center

Please feel free to leave your comments below!

Your Suggestions Are ALWAYS Welcome!

Here at Paxum we believe in providing the best possible service available. From account features and security enhancements to 24/7 customer service and regular updates, we're constantly striving to bring you the service YOU deserve!

Since we launched we have regularly implemented new additions and features suggested by our valued clients. Our goal is to serve your needs, so don't be shy, share your comments and suggestions with us so that we can bring you EXACTLY what you seek!

Post a comment below or contact us directly if you prefer. Our Facebook and Twitter are also available for you to make your suggestions known. We eagerly await your feedback!